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Availability Matrix

High Availability (HA) is a measure of system resilience. Understanding your 'Error Budget' is the first step in SRE (Site Reliability Engineering).

Availability (SLA) Matrix

Reliability Engineering Downtime Budgeting

%
Yearly Budget
52m 35s
Monthly Budget
4m 22s
Weekly Budget
1m
Daily Budget
8s 640ms
MTBF and MTTR Correlation

Availability is not just about failure rate. It is defined as MTBF / (MTBF + MTTR). You can increase availability either by increasing the Mean Time Between Failures or by decreasing the Mean Time To Repair (e.g., keeping cold spares on site).

The Math of "Nines"

In professional infrastructure, availability is often expressed in the number of 'nines'. Moving from 99.9% (Three Nines) to 99.999% (Five Nines) is not just a 1% improvement—it is a 100x reduction in allowed downtime.

Downtime Budget Table (Monthly):

  • 99.9%: 43 minutes allowed.
  • 99.99%: 4 minutes 23 seconds allowed.
  • 99.999%: 26 seconds allowed.

Achieving "Five Nines" requires near-instantaneous automated failover. At this level, human intervention is often too slow to stay within the error budget, necessitating advanced orchestration and redundant hardware paths.

Technical Standards & References

REF [SRE-HDBK]
Niall Richard Murphy, Betsy Beyer, et al. (2016)
Site Reliability Engineering: How Google Runs Production Systems
The definitive guide to service level objectives (SLOs) and error budgets.
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REF [UPTIME-TIER]
Uptime Institute (2020)
Data Center Site Infrastructure Tier Standard: Topology
Defines the performance requirements for Tier I-IV facilities and their respective availability.
REF [IEEE-493]
IEEE (2007)
IEEE Std 493-2007 (Gold Book) - Design of Reliable Industrial and Commercial Power Systems
Statistical analysis for reliability and availability in mission-critical power architectures.
Mathematical models derived from standard engineering protocols. Not for human safety critical systems without redundant validation.

Related Engineering Resources

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